Patients & intake
Profiles, medical history, allergies and a shareable intake link that fills the record before the visit.
The operating system for modern dental clinics
ConphiDent connects WhatsApp, appointments, patient records, clinical charting, billing, laboratory work, imaging, inventory and follow-up in one workspace — so nothing about a patient lives in a second place.
From first message to next visit
A patient’s first WhatsApp message, their appointment, their chart, their bill, their lab case and their follow-up are all the same story. ConphiDent keeps them on the same record.
Everything in one workspace
These are the modules the product ships today — each one gated by your own role permissions, each one writing to the same connected record.
Profiles, medical history, allergies and a shareable intake link that fills the record before the visit.
A diary that carries the patient, the treatment, the provider and the chair — with conflict checks on booking.
Tooth-level charting on a full odontogram, visit-linked clinical notes, treatment plans and prescriptions with allergy warnings.
An automated receptionist, a shared inbox and a scheduled outbox you can audit.
Patient-linked invoices, payment recording, receipts and outstanding balances.
One queue over enquiries and callbacks, with owners, close reasons and undo.
Cases out with the lab: material, shade, due date, priority, status timeline and rework.
Patient-linked radiographs, upload and review, and side-by-side comparison.
Stock items, movement, expiry and low-stock awareness, purchase orders and vendors.
Appointment, revenue, lead and follow-up reporting built from connected records, plus operational exports.
WhatsApp automation
Every message to your clinic number arrives through Meta’s WhatsApp Cloud API, is signature-verified, and gets answered from information you approved — your services, your fees, your timings. Bookings go straight into the diary. Anything sensitive stops and waits for a human.
Platform overview
Each panel below illustrates a part of the product, drawn with demonstration data. Pick an area to see the workflow and the operational problem it addresses.
Today
How the automation is bounded
An assistant that answers patients has to be wrong in safe directions. These constraints are instructions the model runs under on every message, not a policy page — and they are the same on the first message of the day and the four hundredth.
No diagnosis, no medicines, no antibiotics, no guaranteed outcomes. Clinical judgement stays with your qualified team.
Severe swelling, uncontrolled bleeding, facial injury, difficulty breathing or a knocked-out tooth all get the same answer: seek immediate care.
No made-up prices, no imagined insurance cover, no EMI offers, no promotions, and no doctor availability your clinic has not configured.
A time is only ever described as reserved once the booking flow has actually confirmed it against the diary.
Services, fees, timings and FAQ answers come from your own clinic configuration — not from the model's general knowledge of dentistry.
Every conversation stays on the record for continuity and review, so a handover to a human starts with the full context.
It answers from the services, prices and opening hours you approved. Asked anything outside them, it says a team member will confirm and offers an appointment rather than guessing. See what it will and will not do
A calmer operating model
Without ConphiDent
With ConphiDent
Built for real clinics
A receptionist should not open a clinical note. A dentist should not have to ask for the diary. ConphiDent ships role-based access, per-clinic data isolation and activity records as part of the product, not as an upgrade.
Owner, administrator, dentist, receptionist, billing, assistant, inventory, auditor and lab — each with its own permissions.
Every record is scoped to the clinic that owns it, across every workflow in the product.
Audit records support operational traceability for sensitive actions.
Webhook requests are HMAC signature-verified before anything is persisted.
WhatsApp connection credentials are stored encrypted, per clinic.
Operational exports let you take your data out whenever you want it.
Get your clinic running on it
Start onboarding and we’ll set up your workspace, add your treatments and fees, connect your WhatsApp number, and train your team before you go live.